Contact Us | XSport Fitness (2022)

Please call XSport Fitness customer service at 1-877-417-1450 if any difficulties are encountered using this website.

To speak with a customer service representative, call 1-877-417-1450. Customer Service hours are 9 a.m. to 5 p.m. Central time, Monday through Friday

Click here to submit a compliment, suggestion, or question using our Member Voice System web form.

CAREER OPPORTUNITIES

Do you have a passion for fitness? If you would like to be to part of a progressive fitness company with a family of colleagues who care for each member and each other, we invite you to apply for a position today.

APPLY NOW

OUR MANTRA

Be here for our members. We’re surrounding you with the top tools of the trade—energy, knowledge and endless exercise variety in a clean, comfortable environment.

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OUR GOAL

To make you happy and never stop. We want you to visit often, sweat much, and be as glad to go to your gym as we are to have you with us.

HAVE A COMPLIMENT, SUGGESTION, OR QUESTION?

Select a topic above to learn more, or inquire using our MemberVoice System.

To speak with a customer service representative call 1-877-417-1450. Customer Service hours: 9 a.m. – 5 p.m. Central time, Monday – Friday.

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GROUP TRAINING

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FITNESS CLASSES

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XSPORT SPA & TANNING

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PERSONAL TRAINING

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Start where you’re at, from day one. Every new member is gifted a private session with a trainer—it’s on us! Click below to be contacted by one of our trainers to get set up for your first one-on-one.

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CORPORATE MEMBERSHIPS

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With all the powerful benefits of a healthy, fit workforce, why wait another day to offer a wellness benefit at work? We’ll tailor an XSport Wellness Program to your company’s needs, to educate and empower your employees.

ADVERTISING OPPORTUNITIES

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Grow your business with this amazing advertising opportunity. Reach over 350,000 XSport Fitness members through in-club advertising, email outreach, and website presence.

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MEMBER FAQs

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  • Q: May I bring a guest?
    • Yes!* Any friend of yours is a friend of ours. Your guest must be at least 18 years old, or if 14 – 17 years old must be accompanied by a parent or legal guardian. Ask for a 7 Day Complimentary Guest pass at any of our XSport Fitness facilities, or click below to request a pass be emailed to you or your guest.

      *Some restrictions apply, first time guest only.

      FREE 7 DAY PASS


  • Q: How do I upgrade my membership?
    • Go to any XSport Fitness facility and ask a fitness consultant to upgrade your gym membership.

  • Q: How do I renew my membership?
    • You may renew, prior to expiration date. Go to an XSport Fitness facility and speak to a fitness consultant to renew your Agreement.

  • Q: How do I change the billing on my account?
    • Log in to your MyXSport account and click on "Edit Payment Info". Click the button below to create a new MyXSport account. Or, go to any XSport Fitness facility and ask to fill out a Change of Billing Form.

      MyXSport Log In

      Create an Account


  • Q: Can I freeze my account?
    • You may freeze your account for the following reasons:
      1. Medical
      2. Military
      3. Moving

      Stop by your local XSport location and pick-up your Freeze Account form. This form includes Freeze requirements and procedures. Please submit your request to freeze and paperwork to the corporate office:

      Capital Fitness, Inc., P.O. Box 4012, Aurora, Illinois 60507

      Processing could take 2-4 weeks after receipt of your request.


  • Q: How do I replace my keytag?
    • Visit any XSport Fitness facility to purchase a replacement tag. The fee for the replacement tag is $2.00.

  • Q: I was a previous XSport member, how do I reactivate my membership?
    • Welcome back! Please visit any XSport Fitness facility and ask a fitness consultant to help you reactivate your membership.

  • Q: How do I cancel my membership?
    • Please send your request to cancel your membership in writing and send via certified or registered mail to Capital Fitness, Inc., P.O. Box 4012, Aurora, Illinois 60507

  • Q: What Add-On Extra Amenities are available with my membership?
    • Click here to see the current amenities available in the Add-On Extra Amenities plans.

MEMBER Frequently Asked Questions

  • Question: May I bring a guest?
    Yes* Any friend of yours is a friend of ours. Your guest must be at least 18 years old, or if 14 – 17 years old must be accompanied by a parent or legal guardian. Ask for a 7 Day Complimentary Guest pass at any of our XSport Fitness facilities, or click below to request a pass be emailed to you or your guest.

    *Some restrictions apply, first time guest only.

  • Q: How do I upgrade my membership?
    Go to any XSport Fitness facility and ask a fitness consultant to upgrade your gym membership.
  • Q: How do I renew my membership?
    You may renew, prior to expiration date. Go to an XSport Fitness facility and speak to a fitness consultant to renew your Agreement.
  • Q: How do I change the billing on my account?
    Log in to your MyXSport account and click on "Edit Payment Info". Click the button below to create a new MyXSport account. Or, go to any XSport Fitness facility and ask to fill out a Change of Billing Form.
    MyXSport Log In
    Create an Account

  • Q: Can I freeze my account?
    You may freeze your account for the following reasons:
    1. Medical
    2. Military
    3. Moving

    Stop by your local XSport location and pick-up your Freeze Account form. This form includes Freeze requirements and procedures. Please submit your request to freeze and paperwork to the corporate office:
    Capital Fitness, Inc., P.O. Box 4012, Aurora, Illinois 60507
    Processing could take 2-4 weeks after receipt of your request.

  • Q: How do I replace my keytag?
    Visit any XSport Fitness facility to purchase a replacement tag. The fee for the replacement tag is $2.00.

  • Q: I was a previous XSport member, how do I reactivate my membership?
    Welcome back! Please visit any XSport Fitness facility and ask a fitness consultant to help you reactivate your membership.

  • Q: How do I cancel my membership?
    Please send your request to cancel your membership in writing and send via certified or registered mail to Capital Fitness, Inc., P.O. Box 4012, Aurora, Illinois 60507

Still looking for an answer? Please contact us on our MemberVoice System.

To speak with a customer service representative, call 1-877-417-1450. Customer Service hours: 9 a.m. – 5 p.m Central time, Monday – Friday

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TELL US YOUR THOUGHTS


We love hearing from our members!
Have a compliment, suggestion or question? We welcome your ideas on how we could make your XSport experience even better.

TELL US YOUR THOUGHTS


We love hearing from our members!
Have a compliment, suggestion or question? We welcome your ideas on how we could make your XSport experience even better.

OUR MISSION

Our mission is to provide an atmosphere that encourages our members to enjoy a rewarding, healthy lifestyle. Our business relies on our dedicated, passionate staff to support our members as they strive for their personal goals and seek inspiration all around. We provide first-class tools and resources to each member, to ensure the best possible experience at the gym as well as a lifestyle improved by health and fitness results.

We accomplish this by continually pursuing the following goals on behalf of our members:

  • Provide the best fitness facility
  • Offer the best value for memberships
  • Create the best atmosphere for training
  • Deliver the best service in every area

Our Members Love Us!

  • Great experience!! Staff is friendly and facility was very clean and well maintained

    - Natalie G. - Naperville, IL

  • The smiles are welcoming and make you feel like you are a part of something special. Plus the facility offers an array of equipment and services which will help in achieving your goals.

    - Heather G. - Bronx, NY

  • Always clean and a great environment! They always have some fun class going. My kids love the childcare and look forward to going everyday! Friendly staff!.

    - Dylan G. - Libertyville, IL

  • Inexpensive with classes and a wide variety of equipment. May vary by location size wise but there’s a pool and jacuzzi. How can you beat that?

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    - Jenny D. - Lyons, IL

  • I love that they offer classes at all hours of the day because it allows me to work out either before work or after work depending on my schedule.

    - Laura M. - Crestwood, IL

Great experience!! Staff is friendly and facility was very clean and well maintained

- Natalie G. - Naperville, IL

The smiles are welcoming and make you feel like you are a part of something special. Plus the facility offers an array of equipment and services which will help in achieving your goals. I

- Heather G. - Bronx, NY

Always clean and a great environment! They always have some fun class going. My kids love the childcare and look forward to going everyday! Friendly staff!

- Dylan G. - Libertyville, IL

Inexpensive with classes and a wide variety of equipment. May vary by location size wise but there’s a pool and jacuzzi. How can you beat that?

- Jenny D. - Lyons, IL

I love that they offer classes at all hours of the day because it allows me to work out either before work or after work depending on my schedule.

- Laura M. - Crestwood, IL

XCLUSIVE SAVINGS CLUB

Exclusive savings for XSport Fitness members from local businesses including restaurants, retail shops, chiropractors, and much more!

FIND SPECIAL OFFERS

ADVERTISE WITH XSPORT

• Reach over 350,000 XSport Members
Onsite Events• In-club Advertising
Email Campaigns • Website Presence

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JOIN THE XSPORT TEAM

XSport Fitness is one of the fastest growing and most progressive fitness companies in the industry. We are seeking qualified, motivated, and enthusiastic individuals to join our team.

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FAQs

What are the 5 most important benefits of exercise? ›

Being physically active can improve your brain health, help manage weight, reduce the risk of disease, strengthen bones and muscles, and improve your ability to do everyday activities.

What are some good fitness questions? ›

13 Fitness Questions Every Beginner Has, Answered
  • How often should I exercise?
  • What time of day is best to work out?
  • How long should my workouts be?
  • Do I need to warm up before my workouts?
  • Should I do strength training, cardio or both?
  • Should I lift weights for strength training?
2 Jun 2022

What is a good lifestyle? ›

Along with eating right and being active, real health includes getting enough sleep, practicing mindfulness, managing stress, keeping mind and body fit, connecting socially, and more.

Why you should exercise everyday? ›

Regular physical activity can improve your muscle strength and boost your endurance. Exercise delivers oxygen and nutrients to your tissues and helps your cardiovascular system work more efficiently. And when your heart and lung health improve, you have more energy to tackle daily chores.

What is a fitness questionnaire? ›

Fitness Survey: This includes information that you can use for your fitness classes and fitness products. Ask about what exercise your clients enjoy doing, and how often they enjoy doing it, and you can ask about instructors for classes as well.

What is physical fitness short answer? ›

Physical fitness refers to the ability of your body systems to work together efficiently to allow you to be healthy and perform activities of daily living. Being efficient means doing daily activities with the least effort possible.

What is physical fitness long answer? ›

Physical fitness involves the performance of the heart and lungs, and the muscles of the body. And, since what we do with our bodies also affects what we can do with our minds, fitness influences to some degree qualities such as mental alertness and emotional stability.

How important is active lifestyle? ›

Being active has both physical and mental benefits. It improves your fitness, makes you stronger and helps you manage health conditions and stay out of hospital. Physical activity helps you take back control, be more independent and can help you live well for longer.

What are the values of physical fitness? ›

Regular exercise and physical activity promotes strong muscles and bones. It improves respiratory, cardiovascular health, and overall health. Staying active can also help you maintain a healthy weight, reduce your risk for type 2 diabetes, heart disease, and reduce your risk for some cancers.

What is the importance of fitness and wellness? ›

Fitness is very important for good health. Besides feeling better mentally, exercising can help protect you from heart disease, stroke, obesity, diabetes, and high blood pressure; and it can make you look younger, increase and maintain bone density, improve the quality of your life, and may keep you from getting sick.

How will you achieve fitness in your life? ›

Getting off the couch or out of your seat to start walking, running, bicycling, swimming or other activity may help you lead a healthier and happier life. Experts say you should get at least 150 minutes a week of moderate-intensity aerobic activity.

What are your fitness goals for the future? ›

  • Start a Walking Program.
  • Grow Stronger Glutes.
  • Improve Upper Body Strength.
  • Build a Stronger Core.
  • Boost Your Cardio Endurance.
  • Lift Weights.
  • Increase Your Flexibility.
  • Learn a New Skill.
25 Feb 2022

What makes a healthy person? ›

Regular exercise, balanced nutrition, and adequate rest all contribute to good health. People receive medical treatment to maintain the balance, when necessary. Physical well-being involves pursuing a healthful lifestyle to decrease the risk of disease.

What is the healthiest lifestyle? ›

Here are 10 steps that will help you have the longest, healthiest life possible:
  • Don't smoke.
  • Be physically active every day.
  • Eat a healthy diet rich in whole grains, lean protein, vegetables, and fruits. ...
  • Be sure to get enough vitamin D and calcium.
  • Maintain a healthy weight and body shape.
  • Challenge your mind.
11 Jan 2012

How do you feel healthy? ›

11 Ways to Feel Better Every Day
  1. Seek mental health care. This is at the top of the list for a reason. ...
  2. Sleep enough. Most of us spend one-quarter to one-third of our lives asleep. ...
  3. Eat plenty of fiber. ...
  4. Go outside. ...
  5. Exercise. ...
  6. Do something creative. ...
  7. Practice a little escapism. ...
  8. Help someone.
8 Sept 2022

Why is exercising early in life important? ›

Exercise helps people keep a healthy weight and lower their risk of some diseases. Exercising regularly can help prevent weight gain, type 2 diabetes, heart disease, and high blood pressure.

Why is exercise good for mental health? ›

happier moods – physical activity releases feel-good hormones that make you feel better in yourself and give you more energy. managing stress, anxiety or intrusive and racing thoughts – doing something physical releases cortisol which helps us manage stress.

How do you maintain an active lifestyle? ›

  1. Measure and Watch Your Weight. ...
  2. Limit Unhealthy Foods and Eat Healthy Meals. ...
  3. Take Multivitamin Supplements. ...
  4. Drink Water and Stay Hydrated, and Limit Sugared Beverages. ...
  5. Exercise Regularly and Be Physically Active. ...
  6. Reduce Sitting and Screen Time. ...
  7. Get Enough Good Sleep. ...
  8. Go Easy on Alcohol and Stay Sober.

› heart-resources-detail ›

Don't forget to bring your family with you; there's strength in numbers. Plus, physically active parents can model heart-healthy lifestyle behaviors for...
Daily exercise is a good habit and important for a healthy mind and body. Forming healthy habits is easier said than done. Most people want to be healthy. We kn...
Why exercise? Exercise is powerful medicine. Exercise is an important part of a healthy lifestyle. Exercise prevents health problems, builds strength, boosts en...

How much exercise should I do a day? ›

As a general goal, aim for at least 30 minutes of moderate physical activity every day. If you want to lose weight, maintain weight loss or meet specific fitness goals, you may need to exercise more. Reducing sitting time is important, too.

What are 3 benefits of sleep? ›

Health Benefits

Get sick less often. Stay at a healthy weight. Lower your risk for serious health problems, like diabetes and heart disease. Reduce stress and improve your mood.

What happens when you don't exercise? ›

Not getting enough physical activity can lead to heart disease—even for people who have no other risk factors. It can also increase the likelihood of developing other heart disease risk factors, including obesity, high blood pressure, high blood cholesterol, and type 2 diabetes.

What are the mental benefits of exercise? ›

Exercise improves mental health by reducing anxiety, depression, and negative mood and by improving self-esteem and cognitive function. Exercise has also been found to alleviate symptoms such as low self-esteem and social withdrawal.

What is the best exercise for a 65 year old woman? ›

If you're an older adult looking to establish an exercise routine, you should, ideally, be able to incorporate 150 minutes of moderate endurance activity into your week. This can include walking, swimming, cycling, and a little bit of time every day to improve strength, flexibility, and balance.

Is walking everyday enough exercise? ›

The short answer is yes. “Walking is just as good as any other form of exercise,” says University Hospitals pediatric sports medicine specialist Laura Goldberg, MD.

Is walking count as exercise? ›

Sometimes overlooked as a form of exercise, walking briskly can help you build stamina, burn excess calories and make your heart healthier. You do not have to walk for hours. A brisk 10-minute daily walk has lots of health benefits and counts towards your recommended 150 minutes of weekly exercise.

Why you should sleep before 11pm? ›

In addition to regulating circadian rhythm, sleep before midnight can affect our overall wellness when awake. “Sleeping before midnight helps to ensure that you have enough daytime hours of light exposure to regulate your melatonin production,” Rohrscheib says.

What happens if you sleep naked in bed? ›

Sleeping naked is an easy way to keep your skin temperature down without changing the room's temperature. It also helps you to stay cool overall. This improves your sleep quality and makes you feel less tired.

What is the best time to sleep? ›

Research suggests the ideal time to go to sleep is 10 p.m. But you should focus more on having a consistent schedule and routine when it comes to hitting the hay.

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